Legal

Privacy Policy

Your privacy is fundamental to how we build trust at TeamWholeHealth.

1. Introduction

TeamWholeHealth (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains what data we collect, why we collect it, and your rights regarding your information.

2. Information We Collect

We collect the following types of information:

  • Account Information: Name, email address, password, and profile details.
  • Health & Program Data: Fitness goals, program participation, activity tracking, and progress updates you voluntarily provide.
  • Usage Data: Pages visited, interactions, session duration, and feature usage.
  • Device Information: Browser type, IP address, device type, and operating system.

3. How We Use Your Information

We use collected data to:

  • Provide personalized coaching and fitness programs
  • Track your progress and improve program effectiveness
  • Enable team-based challenges and community features
  • Send important updates, notifications, and service messages
  • Improve platform performance and user experience

4. Health Disclaimer

TeamWholeHealth provides wellness and fitness guidance only and does not offer medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional before starting any fitness or nutrition program.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share limited information only with:

  • Trusted service providers (hosting, analytics, communication tools)
  • Coaches or team leaders within your assigned programs
  • Legal authorities if required by law or to protect user safety

6. Data Security

We implement industry-standard security measures including encryption, secure servers, access control, and regular monitoring to protect your data. However, no system is 100% secure, and we encourage safe password practices.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in
  • Understand user behavior and improve features
  • Analyze platform performance

You may disable cookies through your browser settings, but some features may not function properly.

8. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your account and data
  • Export your data
  • Withdraw consent for communications

To exercise these rights, contact us at support@teamwholehealth.com.

9. Data Retention

We retain your data only as long as necessary to provide services, comply with legal obligations, and resolve disputes. You may request deletion at any time.

10. Third-Party Services

We may use third-party tools for analytics, email communication, and hosting. These providers have their own privacy policies governing how they handle data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy, contact us at:

info@teamwholehealth.com